Where a conflict of interest arises we will disclose this openly to our customers. We will endeavour to act professionally and independently with the customer’s best interests always in mind. We will manage any conflict of interest situation fairly.
IEL will take all reasonable steps to identify conflicts of interest between:
Ourselves, including our managers, employees, appointed representatives (or where applicable tied agents), or any other person directly or indirectly linked to IEL and its clients;
One client and another.
IEL will maintain and operate effective organisational and administrative arrangements with a view to taking reasonable steps designed to prevent conflicts of interest from adversely affecting the interests of our clients. These arrangements will take into account any circumstances which may give rise to a conflict of interest arising as a result of the structure and business activities of each and every member of the IEL group.
We will endeavour to disclose the general nature and/or specific sources of conflict with the interest of our clients.
We will keep records of the services and activities performed by IEL in which a conflict of interest has arisen or may arise. These records will be updated regularly. Such obligation may, in some circumstances, be discharged through our Compliance Department with the requirement to prepare, maintain, and implement effective policies to minimise the potential for Conflicts of Interest to arise.
IEL continually monitors the above policy statements to ensure that they remain accurate and correct and offer the customer the best level of service expected from our firm.
